Office Solutions

The Pacific Bell phone system can handle any situation, whether opening a new branch, moving offices, moving to the cloud, looking for a more cost-effective system, or replacing outdated or failing equipment.

Featured case studies

Features to improve office communications

Reliable and high-quality calls

The Pacific Bell Business patented technologies ensure that calls are routed over the public internet across the shortest, highest-quality path to deliver a consistent call experience regardless of the network.

A real-time view of customer sentiment

100% of your customer calls can be analyzed with the help of out-of-the-box speech analytics.

Low-cost, risk-free phone purchase program

Want to use a desktop or conference phone that has the latest features? We offer a seven-year warranty on our Flex program and very low subscription rates.

Quick and easy integrations

Create a unified user experience by integrating Pacific Bell Business with CRM, service, support, and productivity applications.

Improve communications with Communication APIs

Chat, SMS, Voice, Video, and Chat App APIs allow you to enhance communication and foster collaboration.

Tools required to meet the demands of modern business

Mobile app

Always be available to your customers, no matter where they are or what device they are using. Maintain a consistent company identity while using personal devices.

Deployment experts

With tens of thousands of deployments behind us, our methodology proves itself to be painless. We will ensure a smooth deployment backed by 24×7 follow-the-sun support for your peace of mind.

IT specialists

With one centralized management portal, we are able to offer simple and fast administration. Using this technique, IT can spend less time setting up and managing phone systems.

An industry-leading UCaaS suite

Unlike other VoIP services, Pacific Bell Business subscription plans offer voice, video meetings, and chat all in one package for one low price.

Products tailored to meet your business needs

Invest in the industry’s most powerful unified communications platform and save up to 25%.

Essential

Phone, Message

$18.95
/user/month
Essential1 Year Essential2 Years Essential3 Years
1-4 $287.40 $287.40 $287.40
5-19 $263.40 $263.40 $263.40
20-99 $227.40 $227.40 $227.40
100+ $215.40 $215.40 $215.40
EssentialMTM Essential1 Year Essential2 Years Essential3 Years
1-4 $30.95 $28.95 $26.95 $25.95
5-19 $29.95 $27.95 $25.95 $23.95
20-99 $25.95 $23.95 $21.95 $29.95
100+ $24.95 $22.95 $20.95 $18.95
  • Phone
  • Voicemail
  • Team Messaging
  • Unlimited Calls US & Canada
Professional

Phone, Message, Video

$22.95
/user/month
Professional1 Year Professional2 Years Professional3 Years
1-4 $335.40 $335.40 $335.40
5-19 $311.40 $311.40 $311.40
20-99 $275.40 $275.40 $275.40
100+ $263.40 $263.40 $263.40
ProfessionalMTM Professional1 Year Professional2 Years Professional3 Years
1-4 $35.95 $33.95 $31.95 $29.95
5-19 $33.95 $31.95 $29.95 $27.95
20-99 $30.95 $28.95 $26.95 $24.95
100+ $29.95 $27.95 $25.95 $23.95

Everything in Essential, PLUS:

  • Fax
  • Call Menu
  • Analytics Reporting
  • SMS/MMS Texting
  • Auto Attendant
Enterprise

Phone, Message, Video, Open API

$32.95
/user/month
Enterprise1 Year Enterprise2 Years Enterprise3 Years
1-4 $455.40 $455.40 $455.40
5-19 $431.40 $431.40 $431.40
20-99 $395.40 $395.40 $395.40
100+ $383.40 $383.40 $383.40
EnterpriseMTM Enterprise1 Year Enterprise2 Years Enterprise3 Years
1-4 $45.95 $43.95 $41.95 $39.95
5-19 $43.95 $41.95 $39.95 $37.95
20-99 $40.95 $38.95 $36.95 $34.95
100+ $39.95 $37.95 $35.95 $33.95

Everything in Professional, PLUS:

  • Auto Call Recording
  • Multi-Site Administration
  • Custom Integrations CRM/API
  • Voicemail Transcription
  • Real-time Analytics
Contact Center

Phone, Message, Video, Omnichannel with Workforce Engagement Management

Starting at $74.95
/user/month

Everything in Enterprise, PLUS:

  • Channels - Voice, SMS, WebChat, Email
  • Customizable Reports
  • Advanced Agent Experince
  • Quality Management
  • Speech Analytics

Blogs

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Take your business to the next level with our cloud-based communication solutions

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