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    1. Home . 
    2. Cloud Migration

    Cloud Migration

    Cloud Migration Services

    Pacific Bell’s proven best practices avoid surprises and simplify the transition to cloud communication.

    Highlighted case studies

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    You can move to the cloud with these features

    As a first step, we listen to your current workflow to better understand how communication is integrated. We then design an approach tailored to your needs based on our experience.
    Our experience gained from thousands of migrations across multiple industries, regions, and levels of complexity. We are Pro at what we do

    We have delivery and support teams in each region to ensure you have local support, training, and deployment when it comes to Pacific Bell Business.
    Find out more

    Both the uptime and call quality in the contract is guaranteed through an end-to-end Service Level Agreement (SLA).

    Toolkit for meeting modern business demands

    Identify the deployment method that is most appropriate for your organization

    With Pacific Bell Business, you can choose from a variety of deployment packages tailored to your business’s needs. Your communication is quickly moved to the cloud through managed, tailored, or a la carte deployments.

    Utilize resources and assets when you need them

    We provide worldwide service with five continents of data centers, 26+ Tier 1 PSTN carriers, 15 deployment centers on four continents, and follow-the-sun support for users in 157 countries.

    Ensure security and reliability to maximize uptime

    Using Pacific Bell Business, we eliminate single points of failure due to our fault-tolerant architecture. It is designed to function even when a server, cluster, or database fails.

    Boost your workforce's productivity and efficiency

    Users can access Pacific Bell Business tools from anywhere, no matter what device or location they are located in. With a modern interface, you can access all your communication capabilities. In addition to eliminating app fatigue, this increases agent accountability, productivity, and retention in the contact center.

    Products tailored to meet your business needs

    Invest in the industry’s most powerful unified communication platform and save up to 25%.

    Essential

    Phone, Message

    $18.95
    /user/month
    Essential1 Year Essential2 Years Essential3 Years
    1-4 $287.40 $287.40 $287.40
    5-19 $263.40 $263.40 $263.40
    20-99 $227.40 $227.40 $227.40
    100+ $215.40 $215.40 $215.40
    EssentialMTM Essential1 Year Essential2 Years Essential3 Years
    1-4 $30.95 $28.95 $26.95 $25.95
    5-19 $29.95 $27.95 $25.95 $23.95
    20-99 $25.95 $23.95 $21.95 $29.95
    100+ $24.95 $22.95 $20.95 $18.95
    Request Quote Get a Demo
    • Phone
    • Voicemail
    • Team Messaging
    • Unlimited Calls US & Canada
    Most Popular
    Professional

    Phone, Message, Video

    $22.95
    /user/month
    Professional1 Year Professional2 Years Professional3 Years
    1-4 $335.40 $335.40 $335.40
    5-19 $311.40 $311.40 $311.40
    20-99 $275.40 $275.40 $275.40
    100+ $263.40 $263.40 $263.40
    ProfessionalMTM Professional1 Year Professional2 Years Professional3 Years
    1-4 $35.95 $33.95 $31.95 $29.95
    5-19 $33.95 $31.95 $29.95 $27.95
    20-99 $30.95 $28.95 $26.95 $24.95
    100+ $29.95 $27.95 $25.95 $23.95
    Request Quote Get a Demo

    Everything in Essential, PLUS:

    • Fax
    • Call Menu
    • Analytics Reporting
    • SMS/MMS Texting
    • Auto Attendant
    Best Value
    Enterprise

    Phone, Message, Video, Open API

    $32.95
    /user/month
    Enterprise1 Year Enterprise2 Years Enterprise3 Years
    1-4 $455.40 $455.40 $455.40
    5-19 $431.40 $431.40 $431.40
    20-99 $395.40 $395.40 $395.40
    100+ $383.40 $383.40 $383.40
    EnterpriseMTM Enterprise1 Year Enterprise2 Years Enterprise3 Years
    1-4 $45.95 $43.95 $41.95 $39.95
    5-19 $43.95 $41.95 $39.95 $37.95
    20-99 $40.95 $38.95 $36.95 $34.95
    100+ $39.95 $37.95 $35.95 $33.95
    Request Quote Get a Demo

    Everything in Professional, PLUS:

    • Auto Call Recording
    • Multi-Site Administration
    • Custom Integrations CRM/API
    • Voicemail Transcription
    • Real-time Analytics
    Contact Center

    Phone, Message, Video, Omnichannel with Workforce Engagement Management

    Starting at $74.95
    /user/month
    Request Quote Get a Demo

    Everything in Enterprise, PLUS:

    • Channels - Voice, SMS, WebChat, Email
    • Customizable Reports
    • Advanced Agent Experince
    • Quality Management
    • Speech Analytics

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    Take your business to the next level with our cloud-based communication solutions

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