Unified Contact Center, Voice, Video, Chat, & APIs

An introduction to Pacific Bell experience Communications Platform.

Make business more agile, empower every employee, and delight every customer

Contact center

Enhance customer experiences and employee productivity with AI-powered workflows.

Business phone

The easiest way to get your business on the map is to connect it to local numbers and global connectivity.

Video meetings

With desktop and mobile screen sharing, you can dominate your next 1:1 or all-hands meeting.

Team chat

Collaborate more naturally and productively with teammates through other chat platforms.

Communication APIs

Provide SMS, voice, video, and chat apps for customers to interact on their terms.

Mix and match users

Globally empower each employee

Customer experience is everybody’s responsibility, so from receptionists to call centers and beyond, everyone should have the capabilities they need to succeed. Implement BluWyre XCaaS across all roles across the organization.

A 10-time leader in Gartner® MQ™

Gartner’s Magic Quadrant for UCaaS, Worldwide, has named BluWyre as a Leader for the 10th consecutive time. Read this new report to learn why 14 UCaaS vendors are worth comparing.

Open integration framework for accelerating every workflow

Connect popular business and CRM apps without complexity or cost, and help your team achieve new levels of productivity.

Analytics and insights integrated across platforms

You can make better decisions by integrating journey analytics across all employee and customer interactions.

Global communications with reliability from a single vendor

From a trusted partner, you get the security, reliability, and peace of mind you deserve.

Professional Services & Support

Our focus is on your success

Getting up and running quickly will allow you to sleep better at night. We provide 24/7 technical support, as well as adoption and deployment services to accelerate your deployment.

BluWyre University

Learn every feature of BluWyre

The BluWyre training library is a comprehensive collection of free courses that demonstrate how to use the BluWyre products and latest features. These courses streamline deployments and maximize efficiency.

Pricing and Plans

Call center solution is available as a standalone plan or as part of a communication package.

Plans & Pricing

Create the perfect communications and contact center package to suit your specific needs – mix and match various plans for a custom-tailored solution!

Essential

Phone, Message

$18.95
/user/month
Essential1 Year Essential2 Years Essential3 Years
1-4 $287.40 $287.40 $287.40
5-19 $263.40 $263.40 $263.40
20-99 $227.40 $227.40 $227.40
100+ $215.40 $215.40 $215.40
EssentialMTM Essential1 Year Essential2 Years Essential3 Years
1-4 $30.95 $28.95 $26.95 $25.95
5-19 $29.95 $27.95 $25.95 $23.95
20-99 $25.95 $23.95 $21.95 $29.95
100+ $24.95 $22.95 $20.95 $18.95
  • Phone
  • Voicemail
  • Team Messaging
  • Unlimited Calls US & Canada
Professional

Phone, Message, Video

$22.95
/user/month
Professional1 Year Professional2 Years Professional3 Years
1-4 $335.40 $335.40 $335.40
5-19 $311.40 $311.40 $311.40
20-99 $275.40 $275.40 $275.40
100+ $263.40 $263.40 $263.40
ProfessionalMTM Professional1 Year Professional2 Years Professional3 Years
1-4 $35.95 $33.95 $31.95 $29.95
5-19 $33.95 $31.95 $29.95 $27.95
20-99 $30.95 $28.95 $26.95 $24.95
100+ $29.95 $27.95 $25.95 $23.95

Everything in Essential, PLUS:

  • Fax
  • Call Menu
  • Analytics Reporting
  • SMS/MMS Texting
  • Auto Attendant
Enterprise

Phone, Message, Video, Open API

$32.95
/user/month
Enterprise1 Year Enterprise2 Years Enterprise3 Years
1-4 $455.40 $455.40 $455.40
5-19 $431.40 $431.40 $431.40
20-99 $395.40 $395.40 $395.40
100+ $383.40 $383.40 $383.40
EnterpriseMTM Enterprise1 Year Enterprise2 Years Enterprise3 Years
1-4 $45.95 $43.95 $41.95 $39.95
5-19 $43.95 $41.95 $39.95 $37.95
20-99 $40.95 $38.95 $36.95 $34.95
100+ $39.95 $37.95 $35.95 $33.95

Everything in Professional, PLUS:

  • Auto Call Recording
  • Multi-Site Administration
  • Custom Integrations CRM/API
  • Voicemail Transcription
  • Real-time Analytics
Contact Center

Phone, Message, Video, Omnichannel with Workforce Engagement Management

Starting at $74.95
/user/month

Everything in Enterprise, PLUS:

  • Channels - Voice, SMS, WebChat, Email
  • Customizable Reports
  • Advanced Agent Experince
  • Quality Management
  • Speech Analytics

Blogs

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Take your business to the next level with our cloud-based communication solutions

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