Benefits of CPaaS: Past, Present & Future
The challenges faced when trying to use communications platforms are not new but have been accentuated with the rise of CPaaS.
Platform-wide, Pacific Bell delivers a 99.999% uptime SLA for UCaaS and CCaaS thanks to its high availability architecture.
With Pacific Bell, there are no single points of failure due to its fault-tolerant architecture. Using mirrored, top-tier, fully redundant, and geographically diverse data centers, we deliver cloud-based SaaS communications solutions. Pacific Bell meets 3rd party compliance and verification requirements for PCI, GDPR, HIPAA, FISMA/FIPS, ISO 27001, CPNI, SOX.
As an international company, Pacific Bell delivers and supports cloud communications securely and without deteriorating in quality and reliability across the required countries.
Using Global Reach™ geo-routing, customers can enjoy high voice quality around the world. Since Pacific Bell owns the technology stack, we ensure a consistent end-user experience by actively monitoring every call, accounting for network conditions and traffic variations.
Call center solution is available as a standalone plan or as part of a communications package.
| Essential1 Year | Essential2 Years | Essential3 Years | |
|---|---|---|---|
| 1-4 | $287.40 | $287.40 | $287.40 |
| 5-19 | $263.40 | $263.40 | $263.40 |
| 20-99 | $227.40 | $227.40 | $227.40 |
| 100+ | $215.40 | $215.40 | $215.40 |
| EssentialMTM | Essential1 Year | Essential2 Years | Essential3 Years | |
|---|---|---|---|---|
| 1-4 | $30.95 | $28.95 | $26.95 | $25.95 |
| 5-19 | $29.95 | $27.95 | $25.95 | $23.95 |
| 20-99 | $25.95 | $23.95 | $21.95 | $29.95 |
| 100+ | $24.95 | $22.95 | $20.95 | $18.95 |
| Professional1 Year | Professional2 Years | Professional3 Years | |
|---|---|---|---|
| 1-4 | $335.40 | $335.40 | $335.40 |
| 5-19 | $311.40 | $311.40 | $311.40 |
| 20-99 | $275.40 | $275.40 | $275.40 |
| 100+ | $263.40 | $263.40 | $263.40 |
| ProfessionalMTM | Professional1 Year | Professional2 Years | Professional3 Years | |
|---|---|---|---|---|
| 1-4 | $35.95 | $33.95 | $31.95 | $29.95 |
| 5-19 | $33.95 | $31.95 | $29.95 | $27.95 |
| 20-99 | $30.95 | $28.95 | $26.95 | $24.95 |
| 100+ | $29.95 | $27.95 | $25.95 | $23.95 |
Everything in Essential, PLUS:
| Enterprise1 Year | Enterprise2 Years | Enterprise3 Years | |
|---|---|---|---|
| 1-4 | $455.40 | $455.40 | $455.40 |
| 5-19 | $431.40 | $431.40 | $431.40 |
| 20-99 | $395.40 | $395.40 | $395.40 |
| 100+ | $383.40 | $383.40 | $383.40 |
| EnterpriseMTM | Enterprise1 Year | Enterprise2 Years | Enterprise3 Years | |
|---|---|---|---|---|
| 1-4 | $45.95 | $43.95 | $41.95 | $39.95 |
| 5-19 | $43.95 | $41.95 | $39.95 | $37.95 |
| 20-99 | $40.95 | $38.95 | $36.95 | $34.95 |
| 100+ | $39.95 | $37.95 | $35.95 | $33.95 |
Everything in Professional, PLUS:
Everything in Enterprise, PLUS:
