Communication APIs

Create omnichannel communication and personalized interactions to attract and engage customers.

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With us, you can reach out to customers using the channel that suits them best

It is essential for customers to be able to communicate in various ways, from forging one-time passwords using SMS or Voice to customizing chat apps or deploying enterprise-ready video meetings.
If you’re not using the communication platforms they use, you’re losing out on a huge opportunity.
With Pacific Bell Communication APIs, your customers can contact you on the communications platform that makes the most sense to them, while streamlining workflows and managing growth.

Increase engagement by delivering better experiences

SMS

Get in touch with customers anywhere by notifying them, sending them one-time passwords, reminding them, and alerting them.

Voice

Improve privacy with Call Masking, make interactive calls between apps, and add voice to your applications with Text-to-Speech (TTS) telephony.

Chat Apps

Richer content can be sent programmatically to your chat app’s users (such as WhatsApp Business).

Video Interaction

Create a new level of customer interaction by integrating Video Interaction into your mobile applications.

Pacific Bell Connect

Management of multichannel communications, including Pacific Bell SMS, Voice, Chat Apps, and Video

Service-based Jitsi

Developers and businesses can easily white-label and deploy a feature-rich video solution with this enterprise-ready embeddable video iFrame.

Easy to Implement

From mighty enterprises to solo developers, our APIs empower everyone to swiftly elevate their game, no matter their roots!

Integrate and use APIs instantly

Get started with Pacific Bell Connect, even if you don’t have API integration

Collect all your data from SMS, Voice Messages, Chat Apps, and Video Interactions in one place.

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Open Lab

Explore the possibilities. Embrace the latest research, lab features, and APIs with the Pacific Bell Business developer community Open Lab.


Resources for developers


Modern era of the personalized customer experience

A better product or better prices are no longer enough to differentiate you from your competition. Offerings tailored to customers’ needs and personalizing the customer experience have become the norm in current times.

Create an account to get started

Get access to API keys, SMS sending capabilities, and a dashboard to explore other tools.

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Services & Support

Training

Courses facilitating learning and development

Support

Ensure your business’ success with the right support

Expert services

Support and consulting for global projects

Customer success

Smooth transition with the help of trusted advisors

Training

We offer training for improved learning and development of the employees of your company.


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Assistance

We understand your support queries and try to resolve them as soon as possible.


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Expert services

We aim at delivering professional consultation & implementation services across the globe.


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Customer Success

Trusted advisors to ensure a smooth
Transition.


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Highlights of Pacific Bell Business Open Communications Platform:

Summer 2024 to Winter 2025

Get a glimpse of what’s new in the Pacific Bell Business Open Communications Platform. Check out our Summer 2024 to Winter 2025 release to see what’s new!

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Take your business to the next level with our cloud-based communication solutions

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