Manufacturing Experience Communications

Connect to the world in a modern and reliable way and unlock productivity and innovation.

Modern experiences that power speed and agility.

A unified cloud communications solution tailored for the manufacturing industry, linking executive offices, production floors, suppliers, distributors, and customer support centers. Enhancing supply chain transparency and operational effectiveness while aligning with sustainability objectives.

Business Phone

Global experience with consistency

Video Meetings

Participant limit of 500, unlimited streaming

Team Chat

Unified experience across mobile and desktop apps

Contact Centres

A complete cloud-based contact center solution

Streamline company collaboration with one app, anywhere and on any device

Engineering

Create and collaborate with remote teams, suppliers, and customers anywhere, on any device, and through any communication channel.

Sales

Easily communicate on your desktop or mobile device with all-in-one apps that let you chat, video call, and fax from anywhere.

Customer Support

All customer interactions will be handled seamlessly through a single, easy-to-navigate interface. Feature features include an interactive voice response, queued and web callbacks, and more.

IT

An integrated global administration interface allows all locations and users to be managed from one place.

Global Reach by Pacific Bell

By using Pacific Bell patented technology, communications are automatically routed to the nearest data center to address communications challenges such as connectivity problems, audio or video quality problems, and outages.

35+ Worldwide Data Centers

Connectivity centers of the highest quality

A global reach of 120+ countries

Providing failover coverage across POPs

<30s Disaster Recovery

POP failover coverage

24/7/365 Worldwide Support

6 locations with follow-the-sun support

Compliant and Secure

Increasing numbers of organizations rely on BluWyre to comply with strict standards

Centralized Administration

Reduce IT time spent managing the phone system with an easy-to-use administrative interface that helps manage all locations and users worldwide.
Single Deployment

Video, voice, and team chat for contact centers

Single Location

Manage and deploy all sites and users globally

Single Directory

Get a real-time view of the entire estate

Single Governance

Security, privacy, and data protection

Integrated Analytics and AI

Analytics across all employee and customer communication interactions can instantly be turned into operational action.
Automation of Reports

Easily generate activity reports with one click

Real-time Dashboard

Insight into call center activity in real time

Sentiment Assessment

Routine calls can be managed by virtual agents

A Smart Automation

Automating with advanced insights

Single Integration Framework

Connect business and CRM applications quickly and without cost or complexity.

Communication's Future for Manufacturers

A four-part series that presents key research findings on how modern communications can unlock innovation and productivity

Most effective communication channels

Management is becoming more hybrids as a result of analytics

A new way of buying

Request a Quote

Take your business to the next level with our cloud-based communication solutions

  • Receive Your Quote Now

    800-722-9128

    Discuss your needs with an expert

    Chat with Sales Get a Demo Schedule a Meeting

    Know your savings within seconds

    ROI Tool

    Need any help?

    Get Support